Terms of Service

1. Agreement to Terms

By accessing or using DeskIt LLC's services, website, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

DeskIt LLC provides custom software development and automation services for service-based businesses, including but not limited to:

• Business process analysis and assessments
• Custom software solution design and development
• API development and system integrations
• Workflow automation and implementation
• Consulting and advisory services related to custom development and automation
• Training and enablement services

3. Eligibility and Account

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal authority to enter into binding agreements
• Provide accurate, current, and complete information
• Maintain and update your information as necessary

You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. Service Agreements and Scope

Specific services will be governed by separate service agreements, statements of work, or similar documents that detail:

• Scope of work and deliverables
• Timelines and milestones
• Pricing and payment terms
• Intellectual property rights
• Confidentiality obligations

In the event of a conflict between these Terms and a specific service agreement, the service agreement shall prevail.

5. Payment Terms

Payment terms will be specified in your service agreement. Generally:

• Fees are due as specified in the applicable service agreement
• All fees are non-refundable unless otherwise specified
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment

6. Intellectual Property

Our Intellectual Property: All content, features, and functionality of our Services, including but not limited to software, designs, text, graphics, and logos, are owned by DeskIt LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Intellectual Property: You retain ownership of your data, content, and intellectual property. By using our Services, you grant us a limited license to use your data and content solely for the purpose of providing the Services to you.

Deliverables: Ownership of custom deliverables will be specified in your service agreement. Unless otherwise agreed, you will own the deliverables, and we retain the right to use general methodologies and techniques developed in the course of providing services.

7. Data and Confidentiality

We take data security and confidentiality seriously:

• We will maintain the confidentiality of your data and information
• We implement appropriate security measures to protect your data
• We will not use your data for purposes other than providing the Services
• We will not disclose your confidential information to third parties without your consent, except as required by law

For more information about how we handle your data, please see our Privacy Policy.

8. Use Restrictions

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any portion of the Services
• Reverse engineer, decompile, or disassemble any software provided
• Use the Services to transmit viruses, malware, or harmful code
• Use automated systems to access the Services without permission

9. Warranties and Disclaimers

Service Warranties: We warrant that we will perform the Services in a professional and workmanlike manner in accordance with industry standards.

Disclaimers: EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR YOUR SERVICE AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, error-free, or completely secure. AI and automation technologies may produce unexpected results, and you are responsible for reviewing and validating all outputs.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DESKIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless DeskIt LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Services, violation of these Terms, or infringement of any rights of another.

12. Termination

Either party may terminate a service agreement in accordance with its terms. We may also suspend or terminate your access to the Services immediately, without prior notice, if you:

• Violate these Terms or any service agreement
• Fail to pay fees when due
• Engage in fraudulent or illegal activity
• Use the Services in a manner that poses a risk to us or others

Upon termination, your right to use the Services will cease immediately. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law. You waive any right to a jury trial and to participate in a class action lawsuit.

15. General Provisions

Entire Agreement: These Terms, together with any service agreements, constitute the entire agreement between you and DeskIt LLC regarding the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

16. Contact Information

If you have questions about these Terms, please contact us: