Privacy Policy

1. Introduction

DeskIt LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number, company name)
• Business information (industry, revenue, team size, business goals)
• Technical information about your workflows, systems, and processes
• Communication records and correspondence
• Payment information (processed securely through third-party payment processors)

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and deliver our custom development and automation solutions
• Communicate with you about our services, updates, and support
• Analyze and understand how our services are used
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our agreements

4. Data Security and AI Processing

We implement appropriate technical and organizational measures to protect your information. When processing data for AI and automation services:

• We use industry-standard encryption and security protocols
• Access to your data is restricted to authorized personnel only
• We maintain strict confidentiality agreements with all team members
• Data is processed in accordance with your explicit instructions and consent
• We do not use your data to train general-purpose AI models without your permission

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business (under strict confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our clients
• In connection with a business transfer or merger (with notice to you)

6. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Request data portability
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, though this may affect website functionality.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: